You are here: Home/ Services/ Operational Excellence/ Supply Chain Solutions Supply Chain Solutions We have extensive expertise in supply chain development and optimisation. Alex McDonnell has been CEO/COO of 2 turnkey, supply chain solution providers to the high tech industry in Ireland and abroad, servicing large multinationals such as Intel, Microsoft, Kodak, Canon, IBM etc. As CEO of one of them, he drove an industry consolidation of the then fragmented, single language service providers, creating Bowne Global Solutions, an $800M Tier 1 global provider of a broad range of multilingual localisation services. As GM EMEA for Dell Computers product returns business unit, he developed a pan-EMEA Reverse Logistics supply chain solution that increased Dell’s revenues from remanufacturing and reselling returned products from $4m to $80m+ p.a. in less than 18 months. At Kefron McLaw, we worked with one of our US customers who service large pharmaceutical companies such as Pfizer, Merck etc. by providing outsourced management of clinical trials. We worked with the senior management team to design and implement the necessary changes to prepare for industry consolidation across the supply chain. Unable to make the leap to providing a global solution, a necessary requirement we identified for an aspiring Tier 1 supplier in this sector, they settled for becoming a Tier 2 supplier, focusing on the US market and ultimately selling their business to an emerging Tier 1 competitor who had obtained that status through acquisition.