You are here: Home/ Services/ Process As A Service/ Lean Operations Management Lean Operations Management Lean is a structured way of continuously exposing and solving problems in order to eliminate waste in the systems, processes, and work, which deliver value to customers. As waste is eliminated, new options become available for the existing resources that can give your company the competitive advantage needed. Kefron McLaw helps organisations evaluate their "opportunity" gaps in addition to helping to build the strategic plan for deployment of new operations to all levels of the organisation. Additionally, our staff facilitate the implementation of the appropriate lean tools allowing clients to exponentially implement change within a business. Kefron McLaw deliver improved efficiency, increased capacity and significant cost reduction to a wide range of industries. We are one of very few firms with the required expertise and implementation knowledge to successfully delivery dramatic improvements in service companies. We work within the following industry sectors: banking, insurance, financial services, semi-state organisations and tourism. Kefron McLaw off a full range of Lean Operational Services including Lean Operations Management, Leadership Development, Customer Service Excellence in addition to program management and on-site training. See our full list of services for more information. To see how we go about delivering lean operational & customer service excellence please see our case studies.